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Association of Certified Domain-Appraisers™

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Assoc. of Certified
Domain-Appraisers
ACDA List of
Member Appraised DOMAINS for Sale
or at AUCTION
VALUE QUESTIONS?
YOUR CERTIFIED
DOMAIN-APPRAISER
Has Correct Answers.
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STRAIGHT ANSWERS
FROM PROFESSIONAL APPRAISERS

ASK US: I've got a question.

12/31/99 - TO RELIABLY DETERMINE VALUE, THERE MUST FIRST BE A RELIABLE APPRAISER.
Vacant plots of cyberestate have recently exceeded the cost of vacant plots of prime real estate. A developed business domain has exceeded the value of an improved brick and mortar business. Laid out in a grid, an astute assemblage of commercial domains mirrors an aerial view of desirable lots in a real property subdivision.

Where there is value, there must also be a reliable professional, formally trained and skilled in the appraisal profession, whose analysis and determination of property values could satisfy the prudent management guidelines required of both a potential lender and a prospective insuror.
Domain News from Wall Street Journal: February 5, 2000 10:53 AM PT Source: ZD Net/ WSJ Interactive NEW YORK -- Ford Motor Co. succeeded in temporarily blocking a would-be Web auctioneer from hawking domain names (ford-quality.com, chrysler-quality.com, mercedes-quality.com, etc.) in what the car maker calls a case of "unlawful cyberpiracy." ....The legal action is the latest under the Anticybersquatting Consumer Protection Act, enacted in November, which trademark owners have seized upon in a flurry of lawsuits. The act, which allows for up to $100,000 in damages, targets those who register a protected name or mark with a "bad-faith intent to profit from the mark."
Common-law trademarks notwithstanding, the following is of interest:
COMMENTARY:
http://www.zdnet.com/tlkbck/comment/22/0,7056,83983-342088,00.html
Domain News from Patents.com:
NSI Flawed Domain Name Policy information page
Article: Clue Computing defeats Hasbro Battle raged from '95 to '99
Domain News re Reverse Domain Name Hijacking by CocaCola
Domain News: eToys settles Net name dispute with etoy settlement
Volkswagon & Virtual Works: vw.net dispute

Q - I saw a web site that says they value domain names by the number of letters in the name. That didn't make much sense to me, but they're supposed to know what they're doing. Are they right?. Charlie W.

A. Sorry Charlie. Can you determine the value of your house by the length of its street address? No, you cannot, and No, they're not right. The word pat has three letters. According to that sites valuation model, a pat.com domain name could be worth up to twenty thousand dollars. The "number of letters determines value" premise is absurd.

Q - XYZ web site says they will appraise my domain name for six dollars. The appraisal link at that site says they've appraised over twenty thousand names. That's pretty impressive. But what kind of accuracy can I expect? - Bill A.

A - What kind of accuracy could you expect if your mortgage lender paid six dollars to have your house appraised, Bill? As a result of your inquiry we did a little research on the owner of that so-called "appraisal" site. What you have there is a site owner who is not a licensed real estate broker, not a licensed real estate salesman, not a licensed appraiser, and apparently not a licensed anything, as far as we can tell. What he does appear to be however, is about a hundred twenty thousand dollars richer, if he has in fact taken advantage of twenty thousand or so people, who sent him six bucks apiece for a totally worthless guess, thinking they were getting a professional appraisal.

Several other writers alerted ACDA to web sites on which unqualified individuals misrepresent themselves as "appraisal experts". For example;

An enterprising young college student in Texas has erected a shiny new "expert" site which invites visitors to submit their credit card information to pay for his "in-depth appraisals" at $2.65 per domain when submitted in groups of thirty domains.

Q. Hi. One of the auction sites has an appraisal section where people write down what they think a domain name is worth. Isn't that a good enough idea of my names' real value? I mean, it's the public speaking, after all, isn't it? - Latisha M.

A. Hello Latisha. Unfortunately, the fact that the public is speaking doesn't necessarily mean that it has the vaguest idea of what it's talking about. We went to the site you referred us to and pulled up the "appraisals" of one of their high profile names. The "appraised values" were all over the chart, ranging from $50,000. to $5,000,000. The fact of the matter is, that none of people submitting those appraisals have a clue. They're simply pulling numbers out of thin air. A particularly unfortunate aspect of the appraisal section on that site is the fact that the figures are averaged to suggest a value. Two appraisals, one for fifty thousand, one for five million for example, equals a supposed "appraised value" of $2,525,000. In short, the "appraisal" feature represents little more than statistical silliness.

Q. I see some people sending e-mail to an attorney and asking him to appraise their domain names for free. He seems like a nice guy. A lawyer would be qualified to appraise my domain name, right? - Jeannie Z.

A. We've spoken with him Jeannie. He is a delightful 26 year old attorney who is currently attending college. He is not an appraiser. The problem is that on the front page of his web site he states that he is an appraisal expert. On a less visible portion of his web site however, he admits that he is; ".....a self-appointed domain name expert. I claim this title because I've spent countless hours over the last three years buying, selling, amassing, admiring, chasing, drooling over, falling asleep thinking about, and lying awake pondering over my hobby... the collection and marketing of domain names."

There is also a disclaimer on one of the interior pages which reads:
ALL APPRAISALS ARE THE SUBJECTIVE OPINION OF [name]...AND DO NOT CONSTITUTE A FACTUAL DETERMINATION.

The mere fact of having bought and sold a certain amount of property does not qualify an individual as a professional appraiser. The typical paralegal has prepared a lot of legal documents. That still doesn't qualify paralegals to practice law, or to advertise themselves as legal experts.

Let us explain it this way Latisha; when you want to purchase a house, and you apply for a mortgage, does the lender hire an attorney to appraise the property, or does it hire a professional appraiser to tell them what the property is worth? That's right. They hire a professional appraiser. Attornies generally haven't trained as professional appraisers.

You need to learn the value of a potentially important domain name prior to offering it for sale. ACDA strongly advises you to engage the services of a CERTIFIED DOMAIN-APPRAISER in order to take advantage of the years of professional training required of an individual before such a designation can be granted. If your domain does have value you're not only going to need to know how much, but you will also need to know why, and to whom, in order to ensure that it is properly marketed.

For example; As of the date of this writing, we found an instantly identifiable domain name that we considered egregiously underpriced, buried curiously deeply on a popular domain brokers site. The explanation for burying the listing and permitting the inappropriate pricing might be perfectly innocent, but at the very least, it suggests that the best interests of the seller have not been properly addressed. At the opposite end of the spectrum, there lurks a concern for an appearance of impropriety, on the part of the site's operators.

If you are involved in the purchase or sale of a domain name from a stranger, ACDA strongly advises you to engage the services of a professional ATTORNEY, to both draft the contract for purchase or sale, and equally important, to safely escrow the funds until the domain name transfer has taken place.

You don't want to transfer ownership and then find out that the check is no good, and you don't want to pay good money, only to learn that the "seller" you've been communicating with doesn't actually own the domain. A good plan of action for buyers and sellers is simply to treat cyberestate exactly the same way you'd treat real estate.

A Licensed Real Estate Agent and a Licensed Attorney are governed by strict laws regarding their Escrow Accounts. You will want to make absolutely certain that if funds from a domain sale are being placed in something that is being termed an "Escrow account", that your funds are actually IN a valid Escrow account.

Your own attorney will be able to determine this for you.

ACDA would like you to be aware that prime domains, like prime real estate, can represent a very valuable commodity.

Bottom line, a Certified Domain-Appraiser is best qualified to tell you what a domain is worth, and an Attorney is best qualified to protect you during its transfer.

Would we recommend the Attorney we were just discussing to act as your attorney in a domain name transaction? Absolutely. Why? Because has a very strong familiarity with this type of property.

Q. Hello. I just got a e-mail from a domain broker offering to do an appraisal for me. I honestly can't tell if these guys know what they're doing or not. I'm a minority applying for a SBA loan to expand my business (partly online) and when I talk to my lender he says if I want him to be able to consider my domain name as additional collateral, (which I think is a really, really good name, and so does he) that I got to have a real appraisal. Before I spend money, how do I make sure I'm getting what the lender is going to want?. Thank you. - Rosita G.

A. Rosita, your broker may have professional appraisers on staff, and may be offering a perfectly valid appraisal service. Then again, that may not be the case.

Do your homework. You don't want somebody to take advantage of you, and you don't have time to waste. This is your business you're talking about. What you need is not an amateur's coin-flip guestimate of value, but a professional appraisal, particularly if you believe you own a valuable domain name, your site is already partly developed, and your lender is willing to consider accepting what you believe may be valuable property as additional loan collateral. (That's a very bright lender, by the way).

Here's our suggestion. Copy the following four questions, paste them to an e-mail, send them to the broker who offered to appraise your domain.

Bear in mind, you generally get what you pay for, lenders have underwriters they have to answer to, and sound business practice guidelines they have to adhere to.

Ask the domain broker who offers to appraise your property to provide you with a straight answer to these questions. When that broker replies, make a copy of their answer to give to your lender.

If you're dealing with a professional appraiser, both you and your lender will know it, based on the broker's reply.

Here are the questions you should ask:

(1) Who are the appraisers who will be evaluating the domain and signing off on the report, and which of the following professional appraisal designations do they hold? MAI, SREA? CPA? CDA?

(2) Which professional appraisal valuation methods will the appraisers be using for improved, improved-income-producing, trademarked name sites, and/or unimproved, or under-improved properties, and where can a sample report be viewed?

(3) Will there be a signed, sealed, bound narrative with screen shots of comparable properties, detailed comparisons, along with supportable adjustments and value conclusions, similar to the real property appraisals with which a lender must be furnished?

(Loan Underwriters will typically accept accept only a signed-under-seal copy, and usually require at least two hard-copy originals.)

How long will it take you to receive the report, and can it be sent via Fed-X if needed?

(4) Since lending institutions often only accept appraisals from an approved list of professional appraisers, with which lending institutions are the professional appraisers currently approved
for report acceptance in (insert name of your state) .

Never be afraid to ask for a straight answer.

Q. Hello it's me again, Rosita. I just took a second look at what the broker sent to me and it says he is going to charge me $75. but that he is not doing the appraisal, instead I am supposed to be appraising my own domain. What is going on with this? - Rosita G.

A. Hello again Rosita. When a real estate salesman is trying to get your listing, he or she will prepare what is generally known as a Comparative Market Analysis. It has no validity as an appraisal, it is merely an informal tool which real estate agents use to give you an idea of what other properties in your neighborhood have sold for.

The information is available at no charge in the public records, but for your convenience (and to get your listing) the real estate salesman has gathered some of those sales together, so you can take a look at them.

The real reason for doing this is quite practical. If the broker is going to spend his own money to advertise your property in the newspaper, and if he's going to be doing one-on-marketing to potential buyers, your property shouldn't be unrealistically priced to begin with, or he's wasting both his time and his money, to say nothing of your time and your money if you're a serious seller.

If you are willing to spend seventy five dollars in order to get a list of sales which might be posted at no charge elsewhere, you can certainly do so, but you will most definitely not be purchasing an appraisal.

If a broker is truly interested in earning a commission on the sale of your property, but is doing nothing more for you than listing it on his site, then the very least he should do is provide you with the FREE tools to help you price it properly. He is, after all, going to be charging you a good size commission.

Remember however, that if you are selling a property of substantial value, the buyer is likely to want to see a valid appraisal in order to reinforce his opinion that it might be well worth his investment. A reassured buyer is a good deal more likely to pull out his checkbook.

You don't see Sotheby's offering anything at auction that has not been properly vetted in advance as to value, do you?

Q. I bought a domain name back in 1994. It's a very good one, I believe. Six letters, a name that's going to command some attention. Any recommendation on who should I list it with, once I have it appraised? - Tom M.

A. Tom, if you're trying to determine which broker to list your domain with, the key is to identify which one offers high profile, regular, weekly, traditional advertising, both online and in a national publication, in order to help drive traffic to the site on which your property is listed.

It would also behoove the broker to list sold prices for the prior week in each ad (or at least have them freely available for viewing on the web site).

There's no point in listing your property with that broker if the public doesn't even know the site exists.

Here are some common sense guidelines for choosing a broker:

Choose your domain broker the way you'd choose your Realtor.
Thoughtfully.


Ask what the broker is doing for you to earn his commission.

If your domain is a very good one, it should be prominantly featured on the brokers site, and there should be absolutely no charge to you for them to do so.

Remember, they're going to be charging you a hefty commission, so it's to their best interest to promote, promote, promote and get your domain sold.

About that commission
We've mentioned this one before. Use common sense. Your local commercial real estate commission rates would be a reasonable guideline. National average is likely in the neighborhood of 6% to 7%. It depends on what the broker is going to do for you.

About that marketing.
Make sure that your domain will be properly marketed. The vast majority of sites will have little commercial appeal, so it's not all that hard for an astute broker to separate the wheat from the chaff.

The broker who truly knows his business (some do, most don't) ought to be able to tell you from the moment it's listed whether the domain is likely to have commercial potential or not.

There's no software program that's going to do this, it has to be an actual marketing specialist with a background in real property, who knows what he's looking at, know's what he's talking about, and can instantly identify why it could be a winner.

The commercial viablity of a name has nothing to do with the number of letters in the name. Nor do generic names necessarily have automatic value. The key is what can be done with the name.

For example, here are two nine letter domain names, within a related professional field:

The name Zoologist.com , might hold niche appeal to a small cadre of zoology professionals, but commercially speaking, its value would probably be on the low side.

Zookeeper.com on the other hand, has a whimsical appeal, spans multiple markets, and would command a higher appraisal value based on the duality of its appeal, and its commercial applications.

Illogically however, the less salable version was featured in a top position on an auction site, while more marketable names languished unnoticed, buried layers down.

Do a common sense assessment of the marketing savvy of the broker.

About those services.
The broker you choose should also be advertising daily in high visibility locations where you as a seller can also see those ads.

Online advertising can't be the broker's only only source of traffic. It needs to be augmented with high visibility traditional advertising.

Many potential customers don't even have web sites, but if they see the right name, and it strikes the right chord, they'll get themselves and their business online in a hurry.

Everybody's grandmother or aunt or uncle reads the paper. If they see something that makes sense to them, they'll pick up the phone and call the relative who owns the business who should buy the domain name.

Advertising generates networking.
Make sure your broker can tell you exactly where you can personally view of a copy of this week's ad.

Our recommendation to domain brokers would be to keep ads where you the seller can easily see their marketing in action. A one-time ad in a monthly publication that requires anywhere from a month to two month lead time is not going to do much for you when the online market is moving at warp speed.

Do your homework. Look before you list.

Q. I found a great appraisal site. They do real time appraisals for free, and it's at XXX. This solves everybody's appraisal problems, doesn't it? - MJ

A. We tried their service on five names which had recently sold, M.J.
Domain Name
Their "Appraise it
yourself" value
Actual
Sales
Price
Recording.com
$500,000 to 5 mil $300,000
ForSaleByOwner.com $0 - $7500. $835,000.
Business.com $500,000 to 5 mil $7.5 million
AsSeenOnTV.com $2,500 - $25,000. $5 million
WallStreet.com $10,000 to $75,000. $1.03 million

Q. I have been receiving offers for my domain for years. I am interested in selling now as I no longer conduct business under the domain. There is a company who has made an offer halfway to six figures that is eager to close. I suspect a professional in the domain resell business can do much better as the domain name gets LOTS of daily hits, is a short, easy to remember and popular business name. I've emailed the company who owns the trademarked name which matches my domain name and as of yet have not received a reply, but then I am not a professional in the domain resell business. I am willing to pay a commission for a professional to manage the sale with the intent of maximizing our return. If you are interested in representing me, what is your opinion of the value, what relationship do you propose? John

A. Ohboy. The thwak-arrrrgh sound you hear is everybody who has just read this question hitting themselves in the head in disbelief, and groaning, as they watch you shoot yourself in the foot.

You have somebody who wants to pay you about fifty thousand dollars for a domain name you own but don't happen to have legal rights to.... the potential purchaser wants to close right away, but you EMAILED the owner of the registered trademark???. Well. No doubt their attorneys will appreciate that. You have just qualified under the "bad faith" statute that effectively says if you offer to sell it to them they get it back free. Call your intellectual property attorney. Do it NOW.

ASK US: I've got a question.

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